The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Capture and Imaging  |  Digital Transformation  |  Intelligent Information Management (IIM)

The #AIIM15 Digital Transformation Hot Seat: Your Data Must Be Clean at Capture

As we start to think about #AIIM15, I thought I would ask a number of our sponsors a few identical questions in order to get an understanding of how they see the future of our industry -- and let those of you attending start to think about your own questions to ask them in San Diego. Here are the three questions I'll ask: What are the three biggest challenges you see your customers facing while trying to “Embrace the Chaos”? What do you see as the three most important trends related to Information Management facing organizations over the next 18-24 months? What will be different in our industry two years from now? What are the three most important things attendees should know about your company?

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Blog Feature

AIIM Conference

5 Reasons You’ll Want to Attend #AIIM15 (and 5 for Your Boss)

The 5 Reasons You'll Want to Attend: The weather! Escape the polar vortex to beautiful San Diego. The Manchester Grand Hyatt has a fabulous pool with a stunning ocean view of the marina. Brian Solis will set you off on The Race to Digital Transformation. Brian is one of the true visionaries of our industry. Ditto Tom Koulopoulos and Gen Z (I saved a reason by combining these 2). Party on an aircraft carrier. We're throwing a celebration on the USS Midway for all AIIM15 attendees to hang out and get to know one another. (Yes, there will be free drinks!) Go on a safari, have breakfast with a koala, and swim with a polar bear. We’re just minutes away from the San Diego Zoo. (Just, you know, don’t play hooky from AIIM15!) Return home with the insights and knowledge you need to impress the guy responsible for your raises.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Enterprise Search

A Search Ditty: The Story of How Finding What You Need to Do Your Job Is Often Like Two Teenagers in Love

In 1982, the song “Jack and Diane” was released by John Cougar (later known as John Mellencamp) and went on to spend four weeks at number one on the Billboard Charts. These days, the song is regularly played on classic rock stations around the world and is in millions of fans’ collections and playlists. Part of what made the song successful with broad appeal was its use of familiar themes of high school love and nostalgia. The story was relatable to a lot of people.

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Blog Feature

Change Management  |  Enterprise Content Management (ECM)  |  Paperless Office

In a Paperless Office, It’s Difficult to Get Everyone on the Same Page

It’s tough to find definitive stats. No one’s altogether eager to clarify their shortcomings, and it’s remarkably hard to pin down in the best of situations. But colloquially, we hear it over and over again. No one is using their ECM. OK, so “no one” is a bit dramatic, but the numbers are as abysmal as 5% implementation. Despite being a mature market, less than 1% of all organizations worldwide have an end-to-end ECM solution deployed across functional areas. Departmental holdouts in finance are balking at using systems that can’t seamlessly handle complex linked documents. Most companies are sitting on at least 3 legacy systems splintering data across repositories. So much for a single version of the truth.

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Blog Feature

Enterprise Content Management (ECM)

From Customers to Partners: How to Engage Stakeholders in ECM

Organizations are in constant flux due to the variety of external forces that impact the policies, products, programs, and services they provide. In the public sector, there has been a notable shift in recent years to think about members of the public as customers versus clients, and to apply best practices around customer service often championed in the private sector to these interactions between staff and the community. Private sector organizations continue to experiment with parameters of the customer experience, and non-profit organizations strive to find the balance between these sectors. These external relationships also impact internal interactions within organizations where traditional bureaucratic structures are being managed with a customer service mindset.

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Blog Feature

Intelligent Information Management (IIM)

20 Predictions for Information Management in 2015 from the AIIM Board

If you’ll pardon the interruption in MY predictions, I thought I would also share some predictions from the December AIIM Board meeting. I asked each Board member to share ONE prediction about the future as a means to talk about the industry and where it's going and how we (AIIM) serve it. So here goes with a tiny bit of editing and in no particular order…

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