The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Enterprise Content Management (ECM)
1. Look at New Approaches to Software Acquisition Back at the turn of the century (yes, we mean the late 1990s...), there was but one way to acquire a content management product to meet enterprise document or records management needs. We bought per-seat or per-server licenses that shipped on CD from the software vendor, crossed our fingers that we budgeted for enough seats or connections for key employees, all while hoping that the vendor roadmap delivered the fixes and features we quickly realized were missing. In 2010 things are different. The options to acquire ECM software have changed dramatically, offering a far richer range of choices to serve customer needs—not just those of the vendor. Open source and Software-as-a-Service (SaaS) are two new approaches that put power back into the hands of the enterprise. Simple, clear online downloads or subscription sign-ups via the web cut through the red tape of license keys, the endless sales cycle theatrical negotiations, and lets your team get started on an ECM project today.
Share
While creating an Information Management Strategy, you need to determine the most important piece to getting your documents digitized and that is the scanner. There are many choices on the market ranging from low end, 25 pages per minute and up desktop scanners to production scanners that will perform at 100 pages per minute and up. Almost all have duplex scanning to scan both sides of a document.
Share
Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
To the frustration of information architects and managers, end users have a habit of spoiling their hard work the moment they start using the system. The symptoms are many and varied: carefully designed folder structures devolve into chaos over time; despite training on document version control, copies of the same file keep appearing with version numbers, dates, and initials in the file name (e.g., "Proposal v.2 MP Comments.doc"); templates are used inconsistently or even ignored; automated workflows spawn undocumented manual workarounds... Aren't these precisely the kinds of things that our expensive, carefully planned ECM system was supposed to eliminate?
Share
Most conversations about enterprise information or records management these days seem to involve SharePoint in one way or another. Many organizations are finding that information management is not meeting their expectations and some are wondering if SharePoint 2010 is the answer to all of their problems. Whether this push is coming from IT hoping to reduce costs, your portal team hoping for a new intranet or your user community hoping that that SharePoint will be easier to use (or all of the above), there can be no doubt that many organizations are considering a move to SharePoint.
Share
Recent news coverage has spurred a renewed interest in copier security, how multifunction printers (MFPs) process, store and shield sensitive data and what professionals can do to protect their companies. Investigative reports have questioned how information stored in an MFP’s hard drive may be accessible to would-be identity thieves and others. As with any high-tech tool, understanding the available security options that pertain to the machine will help to keep your information safe. Features and tools that help protect data on MFPs and should be considered as part of your security measures include:
Share
Archiving | Enterprise Content Management (ECM)
Today customers, partners and internal stakeholders demand web access to accurate, timely, and pertinent business information. Driven by competitive pressure to continually improve the customer experience, organizations are enhancing their online, self-service model of customer interaction. The ability to promote seamless online information availability and react promptly to in-person or telephone customer service requests not only provides a marked competitive advantage, but can dramatically reduce operational costs.
Share
