The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Artificial Intelligence (AI)  |  Big Data  |  Data Management  |  Knowledge Management

The Critical Role of Content Architecture in Generative AI

What is Generative AI? Generative AI has caught fire in the industry – almost every tech vendor has a ChatGPT-like offering (or claims to have one). They are claiming to use the same technology – a large language model (LLM) (actually there are many Large Language Models both open source and proprietary fine-tuned for various industries and purposes) to access and organize content knowledge of the enterprise. As with previous new technologies, LLMs are getting hyped. But what is generative AI?

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Blog Feature

Artificial Intelligence (AI)  |  Information Governance

Artificial Governance Resources

AI Governance Resources Patricia C. Franks and Scott Cameron provided this list of helpful resources. Be sure to check out their AIIM blog post about paradata and documenting artificial intelligence (AI) processes.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Artificial Intelligence (AI)  |  Metadata

Paradata: Documentation for Responsible Artificial Intelligence

Learn about paradata and how it can be used for documenting AI processes. This special guest blog post was authored by: Patricia C. Franks, School of Information, San Jose State University, California, USA Scott Cameron, School of Information, University of British Columbia; Vancouver, Canada

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Blog Feature

Artificial Intelligence (AI)

Eliminate Bias for Ethical and Responsible Artificial Intelligence

"With great power comes great responsibility" is an adage that Stan Lee’s Spider-Man popularized in popular comics, films, and other media. In Information Management today, there is great power in systems that leverage Artificial Intelligence for quickly making decisions and processing massive volumes of information. As information managers, we have a responsibility to understand that these systems have a potential for bias and how to identify and mitigate risks associated with producing reliable and ethical systems.

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Blog Feature

Artificial Intelligence (AI)  |  Automation  |  Intelligent Information Management (IIM)  |  Process Automation

The 4th Wave of IDP is Here

Since the earliest forays into optical character recognition (OCR) by Ray Kurzweil in the early 1970s, software developers have been on a mission to teach computers how to do the paperwork for us. What if the computer could replace the interminable number of hours needed each day in offices around the globe for humans to read documents, understand the meaning, and extract the right data for the next step in a work process? What if the computer could also do the data entry?

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Blog Feature

Artificial Intelligence (AI)

Unpacking ChatGPT for the Information Management Industry

Take a deep breath. This is another article about ChatGPT and Generative AI. I'll be honest. I am the type of person that struggles to resist a good hype cycle. In 2021, I couldn't stop talking about the metaverse. I even organized a half-day workshop on the metaverse, with part of the event held in the metaverse. It was very meta.

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