AIIM - The Global Community of Information Professionals

5 reasons we need a new approach to content management

Oct 19, 2017 2:04:08 PM by John Mancini

How did we get here, and where do we go now?

In the late 1990s, Enterprise Content Management became a mainstream technology (at least for large organizations) by first focusing on early adopters eager to automate high-value, mission-critical, and document-intensive processes critical to gaining competitive advantage. Organizations (and the suppliers who supported them) next applied ECM platforms to solving core back-office automation challenges – like accounts payable, invoice processing, contracts management, and HR administration. Over time, we began to think that ultimately, there would be a convergence in an organization around a single ECM platform.

Read More

Topics: content management, ecm, content integration, content federation, systemware

The envelope please - Top 10 Blog Posts for September

Oct 2, 2017 5:24:39 PM by John Mancini

Here are the top 10 Digital Landfill blog posts for September (by views). Check them out!

Read More

Topics: information management, content management, content, ecm

Pudding. Yes, Pudding. A key concept to improving enterprise search.

Sep 28, 2017 10:12:26 AM by John Mancini

My wife and I are big fans of the British Bake Off show – it’s called the Great British Baking Show in the US for Pillsbury copyright reasons.

Read More

Topics: content analytics, semantic, content management, semantic web, enterprise search

I'm doing some research on content migration and integration

Sep 25, 2017 6:29:58 PM by John Mancini

I'm doing some research on content integration and migration.

Read More

Topics: content management, content migration, content integration

Guest post - 3 Reasons why Content Integration ought to be a priority

Sep 18, 2017 11:03:36 PM by Rikkert Engels

Read More

Topics: content management, ecm, content integration

Understanding the key obstacles to your capture and workflow project – and how to overcome them

Aug 16, 2017 12:01:00 PM by John Mancini

In a recent AIIM survey, we asked organizations a simple question:

Read More

Topics: content management, workflow, ecm, scanning, information capture, nuance

Shelly Island and 10 new content management resources

Aug 10, 2017 10:00:00 AM by John Mancini

I thought I would highlight some of new content assets that have crossed my desk -- some by me, some by others. They are all free. Pick the ones you want and knock yourself out! 

Read More

Topics: content analytics, information governance, content management, ecm, cloud content management

[Working Lunch Series] 5 Key ECM Strategies Taken from Star Wars

Aug 2, 2017 1:09:00 PM by John Mancini

Welcome to fourth and final installment of our Working Lunch Blog Series. For those who are new to the Working Lunch series, the idea here is simple - for the last couple of weeks, we've posted a video of one of our most popular sessions from The AIIM Conference 2017. We invite you to grab a bite to eat and enjoy an educational video during your lunch hour! Or make it social and invite the whole staff to watch! Our previous sessions include:

This week's session is "5 Key ECM Strategies Taken from Star Wars" from Andrea Chiappe of Systemware.

Read More

Topics: content management, enterprise content management, ecm, intelligent information management

Yes, ECM needs a makeover.  And yes, ECM capabilities are more critical than ever. Both are true.

Jul 27, 2017 1:19:07 PM by John Mancini

Yes, I know "ECM" is supposed to be passé now. 

Per Merriam-Webster, the three definitions of passé are:

  1. past one's time
  2. outmoded
  3. behind the times

Now I would be among the first -- and have been saying so for the past three years -- to say that the "ECM" term is in need of a makeover. Witness the work we have been doing re Intelligent Information Management.

My main concern is that I don't think the "ECM" term does justice to all of the incredible things people are doing with content and information. But that DOES NOT mean that content management capabilities are irrelevant; in fact they are more important than ever, albeit in new and changing forms.

In the midst of all of the "ECM is dead" conversations, I recently participated in a very refreshing and passionate panel at one of the #IBMContent2017 summits. The two end user organizations on the panel took great objection to the "ECM is dead" conversation and insisted that rather than being dead, content management is more important than ever to their organizations -- and in fact, content management is a core enabling set of capabilities to everything they do and in their efforts to drive digital transformation in their organizations.

These two organizations have been doing ECM at massive scale for a LONG time -- 3 decades -- and shared some important lessons about how their content management capabilities and requirements have changed over time, the lessons learned along the way - warts and all, and how they are continuing to morph their capabilities in the era of analytics.

I was so impressed with their passion that I asked them whether they would be willing to recreate the conversation we had on a webinar so that it could be shared with a broader audience.

And so that's what we're doing on August 9 at 2 pm eastern. Here are some of the topics we'll cover...

  • How can you use a shared services approach to expand and evolve your initial content management investment?
  • How do you “sell” – and deliver – content capabilities to the “business”?
  • What does it mean when content management capabilities become mission critical – i.e., content systems can never go down?
  • How do content management challenges change when the scale is massive – millions or billions of documents?
  • How have the content and information management skills needed to support your operation changed over time?
  • What comes next? How are you using analytics to push your content management investment to the next level?

Join us at 2 pm on August 9. I can guarantee the conversation will be fun and energizing.

You can register HERE or by clicking on the image below.

Click to Register for

Read More

Topics: @IBM_ECM, content management, ecm, modern ecm

[Working Lunch Series] Digital Transformation - Your Content In Disguise?

Jul 26, 2017 1:09:00 PM by John Mancini

Welcome to the third installment of our Working Lunch Blog Series. For those who are new to the Working Lunch series, the idea here is simple - every Wednesday for the next couple of weeks we'll post a video of one of our most popular sessions from The AIIM Conference 2017. Grab a bite to eat and enjoy an educational video during your lunch hour! Or make it social and invite the whole staff to watch! Our previous sessions include:

This week's session is "Digital Transformation - Your Content In Disguise?" from Glenn Gibson of Hyland, Creator of OnBase.

Read More

Topics: content management, enterprise content management, ecm, intelligent information management

About AIIM

AIIM provides market research, expert advice, and skills development to an empowered community of leaders committed to information-driven innovation.

Click to download 14 Steps to a Successful ECM Implementation

Subscribe to Email Updates