AIIM - The Global Community of Information Professionals

And the ECM Successor Award goes to -- Content Services...No That's Not It!

Mar 22, 2017 1:41:20 PM by John Mancini

2016 was certainly a year of radical change.  

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Topics: enterprise content management, ecm, AIIM17

Content Management -- A Quest for New Ground

Mar 3, 2017 10:40:00 AM by John Mancini

I'm working on finalizing some Q2 speaking gigs around some of high-level themes summarized in this table:

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Topics: enterprise content management, ecm, content services

4 ECM Detours and the Need for Content Migration

Mar 2, 2017 11:13:00 AM by John Mancini

The term The Enterprise Content Management (ECM) has been with us for 15 years.  It hasn’t been a perfect term, and perhaps in truth has been better suited as a description of a strategy than as a description for a set of IT tools and technologies.

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Topics: enterprise content management, ecm, enterprise file sync and share, content migration

Digital Transformation and the role of "ECM" – or whatever we wind up calling it!

Feb 28, 2017 10:03:00 AM by Hans van Hooff

Digital is changing people and organizations, not only in terms of technological opportunities, but also how people think about technology and its role in their lives. It’s no longer people who adapt to technology – rather, technology adapts to us (Accenture, Technology Vision 2017, Technology for People).

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Topics: enterprise content management, ecm, digital transformation,

4 Key Takeaways About File Sync and Share

Feb 15, 2017 9:45:00 AM by John Mancini

In a series of recent videos for Hyland (links at the end of this post), Cheryl McKinnon, principal analyst at Forrester Research spent some time talking about Enterprise Sync and Share capabilities and how they fit into an organization’s broader content strategy. She notes, “Enterprise file sync and share (EFSS) has really quickly become a core capability that a lot of busy information workers rely upon. I don’t see this as something enterprise IT buyers can ignore.”

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Topics: enterprise content management, ecm, efss, FIle Shares

Need a Content Management Quick Fix? Here's of 19 Them!

Feb 13, 2017 10:00:00 AM by John Mancini

In case you missed some of our new short-form "Tip Sheets," here's a full list. Happy reading!

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Topics: collabortion, data, enterprise content management, ecm, capture

Next Gen Information Management - How to Succeed in the Era of Content Services

Feb 10, 2017 11:00:00 AM by John Mancini

On February 2, we conducted an AIIM Community Roundtable to explore the implications of the Documentum acquisition by OpenText. A full recording of the webinar is available HERE.

We’ll be continuing our discussion on February 14 with release of a new AIIM white paper, Revolution or Evolution? 10 Strategies to Navigate the Shift from ECM to Content Services. Some of themes in the white paper will be discussed in a webinar on February 14 at 2 p.m. ET on Next Gen Information Management – Succeeding in a New Era. Registration information is HERE.

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Topics: enterprise content management, content, ecm, content services

My 8 Favorite Things from Image Management circa 1989

Jan 26, 2017 9:43:18 AM by John Mancini

I was working in my home office yesterday, and during a conference call, happened to look up at my bookshelf and saw what appeared to be a VHS tape.

Marvelling at both my eyesight and my tendency to save stuff because we might need it "someday" - which is also the information governance strategy many organizations employ - I took it off the shelf, dusted it off, and gave it a look.

The title was intriguing - Images of Change - as was the creator - AIIM - and the date - 1989, 7 years before I got to there. And given that we've been engaged recently in a bit of an industry history quest, as well as searching for intriguing AIIM Conference #TBT posts, I decided last night to embark on a quest to our basement and see if we still owned any devices upon which to play this VHS beast and see what was on this tape.

Low and behold, in another testimony to my "someday" skills, I found an old GoVideo player, hooked it up to the TV, positioned my phone in front of the TV to capture the video, posted the video to Youtube, and voila -- digital preservation. Well, sort of.

My favorite parts in the movie (click HERE).

  1. Transmitting images via what was likely a 4800 bit/second modem.  This must certainly have been fun.
  2. No email or web CTAs for more information on AIIM ("Call us or write us for more information.")
  3. The mean guy who thought he had been "stood up" for the appointment.
  4. The curious fact that the main character goes to Dulles Airport to fly to Washington, DC.
  5. Re the medical scene, this was obviously pre-HIPAA.
  6. The cucumber-cool "Murder, She Wrote" jewelry lady.
  7. The Guy With the Spider Tatoo.
  8. They had secretaries.

Find out what's going on NOW in the information management space. Early bird discount for AIIM17 ends 1-31.

Click to register for The AIIM Conference 2017

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Topics: enterprise content management, ecm, records management, AIIM17

Systems of Record, Engagement and...(Hint: It's ultimately bigger than content services)

Jan 24, 2017 3:23:39 PM by John Mancini

2016 was a pivotal year for content management.

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Topics: enterprise content management, ecm, systems of engagement, systems of record, systems of understanding

Content Services - Your 2017 Survival Guide

Jan 19, 2017 10:21:00 AM by Thomas LaMonte




In a year people have nominated as the “worst year ever”—2016’s nonstop change and upheavals are finally behind us. Has this really been the worst year in history? That I’ll leave for the comments to decide, but I do want to bring attention to one 2016 trauma that proves even us—information professionals—cannot escape 2016 unscathed.

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Topics: enterprise content management, content, ecm, content services

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