Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Peggy Winton

With over 30 years of program, product, and business development experience, Peggy Winton is responsible for the strategic, technical, and business direction of AIIM. Peggy believes that marketing and technology are converging and moving to the forefront of the business in order to deliver the ultimate customer experience and adapt to a world that has shifted from physical to data, technology, and automation. She has applied this philosophy to a set of inbound methodologies that have resulted in significant reach and growth of the active AIIM community (now 200,000). Winton joined AIIM in January, 2002 directly from Computer Sciences Corporation (CSC), where she served as Business Developer and strategist for the Consulting Group. Prior to CSC, Winton was Vice President and Chief Operating Officer for TTM, Inc., an international firm specializing in web-based and cooperative marketing programs for tourism development. She earned a Bachelor's Degree from Randolph-Macon Woman's College and a Master's Degree from the University of Maryland.

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Information Management  |  Intelligent Information Management (IIM)

A Call to Service – Seeking Leaders to Help AIIM Soar to New Heights

“To Fly. To Serve.” That’s the motto of British Airways, a carrier I have flown for many years. When I first saw those words displayed on a plaque in the cabin as I boarded my flight, I chuckled. At the time, they seemed rather pretentious for what has become a very commonplace, almost plebeian way to get folks from one place to another. Of course, the more I thought about it, the more I warmed to the seriousness with which somebody at BA viewed the enormous responsibility inherent in transporting hundreds of people across the Atlantic in a silver tube. I realized how much was riding on that bus!

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AIIM Conference  |  IIM x  |  Information Management  |  Intelligent Information Management (IIM)

Motivation is Nice, Relevance Makes Change Happen

At AIIM, we believe that every organization is on — or should be on — a Digital Transformation journey. How effectively you navigate this journey relies on how adept your organization is at combatting the rising tide of information chaos. This requires new strategies and skills that extend beyond traditional ECM. We call this modern approach Intelligent Information Management. The purpose of this journey, the reason for Digital Transformation, is a drive to understand, anticipate, and redefine internal and external customer experiences.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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Enterprise Content Management (ECM)  |  Information Management

What a Difference a Year Makes

For AIIM, 2017 began with this provocative question: In an Artificial Intelligence world, where deep learning completely shrinks the development time while amping up the computing power, do content management capabilities become irrelevant and obsolete?

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Compliance and records management  |  Electronic Records Management (ERM)

Modern Records Management 

In a digitally transforming business environment, neither Records Management nor Information Governance is at the top of your executives' list of priorities. Instead, business leaders are making time -- and making way -- for tools and techniques that execute processes nimbly and on demand for improved customer experience and competitive edge. The file cabinet metaphor doesn’t work in the digital world, and the traditional approaches to identifying, appraising, and scheduling records and information, including electronic records, doesn’t work on big data. Extracting insight from this exploding volume of information requires individuals who can prepare it for machine learning and deep learning. By converting everything to digital form, organizations can apply auto-classification technologies to dispose of information without business value, allowing people to focus on mission, not on managing their information and records for retention. And, managing data at this massive scale increases the need for metadata management. It’s the key to moving from a “store everything” mindset to a “put it to work” mindset. Where does all this leave the records management professional? Where are the proof points for records management as business enabler? You may not think so, but Records Managers can play a vital role in this business transformation -- if they change their approach and mindsets to connect to the bigger world of data and content. While the value is in content in motion, the granularity of the content and the elements of control are still important to the process. Records professionals certainly lend perspective to that! I’ve spoken with a few forward-thinking records pros who contend that the industry would have been better served by striving to modernize ‘records management’ than by trying to convince people they need “information governance”. We’ll be discussing that concept over lunch in a few cities this fall. Our aim is that together, we will assemble the proof points that redefine records management for a digitally transforming world. We invite you to join us in your neck of the woods.  

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Certified Information Professional (CIP)  |  Information Management

In Pursuit of the CIP: why did I wait so long?

I have a confession to make: I was a CIP skeptic. That’s right; I often found myself questioning whether the body of knowledge CIP represents -- even in its redesigned form -- was truly relevant for today’s information stewards in leading the digital transformation charge. I wondered whether business strategists who comprise the fastest growing AIIM membership sector would find applicability therein? Or, was CIP simply a capstone on a lifelong career for those core (and fewer) content “specialists”?

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AIIM Conference  |  Information Management

After the Love is Gone...

After watching this "Look Back at AIIM17" video, it’s hard to believe that more than a month has passed since we were in Orlando. And yet, the keynotes, sessions, festivities and fireworks feel like they took place ages ago. The sheer energy rush and euphoria that characterizes a gathering of the tribe like ours has already been replaced with a “back-to-work” resoluteness. After all, we’ve got work to do, to develop the ideas exchanged and the promises made.

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