The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Business Process Management (BPM) | Process Automation
Know Your Business. It is extremely difficult to be a good Business Process Engineer (BPE) if you don't understand your native business processes. Take the time to understand the real needs of business users and the enterprise as a whole before jumping in to automating workflows and deploying sexy on-line forms and task queues. Do not - I repeat Do Not - mention specific technologies. Listen, listen, listen, and then listen some more! You'll thank me later.
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Enterprise Content Management (ECM)
What is the core purpose or objective of your new Web presence? A new website can be all things to all people, so the first consideration when embarking on a project of this nature is to ask, what do you want to gain from your new website? This should influence your search for the Web Content Management solution of choice. For instance, if you are an online retailer, then using a WCM with a proven track record of this is vital. Do you need to integrate with 3rd party systems (ordering/billing/tracking) as part of that? Alternatively, if you are a public body or media agency, you could be delivering 1000s of pages of rapidly changing content with tight approval processes. Again, choosing a partner with a proven pedigree in delivering this scale is vital.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Electronic Records Management (ERM)
Managing electronic records is not simply a matter of procuring computer applications or systems. Solutions for managing content must be business-driven, not IT directed. To be successful, a systematic approach consisting of analysis, identifying business and system requirements, and identifying those solutions that can satisfy those requirements is needed. ISO/TR 15489-2:2001 Information and documentation -- Records management -- Part 2: Guidelines provides an implementation methodology for Records Management projects. It includes the following eight steps:
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In a recent study on information governance, the Economist Intelligence Unit found that the single biggest worldwide challenge to successful adoption of information governance is the difficulty of identifying its benefits and costs. In other words, the difficulty of making the case for proper governance. Learning to articulate the case can be the difference between success and failure with information management. Here are 8 reasons why information governance makes sense:
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Change Management | Enterprise Content Management (ECM)
A consistent topic in ECM circles is low user adoption. We think of Enterprise Content Management (ECM) as “mature” technology; however, most companies still struggle with broad user adoption. In implementing ECM technology, we fundamentally change the way an individual or group does their job. Consequently, the business process and culture change associated with the technology is much more significant than the implementation of the technology itself.
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Enterprise Content Management (ECM)
Classification is key to realizing value from your content. Why is classification important? Anytime you want to do something more than blindly storing your unstructured content, you need to classify and organize it to help those tasks along. Better organized, classified information can be searched more effectively, archived, managed as records, or incorporated into business processes. There's a reason libraries classify and organize all those books.
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