The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Hailed as the way in which we can breathe life into our static, paper documents, Optical Character Recognition (OCR) has made strides in the recent decades – becoming a staple module in just about every software package managing documents - From Nuance’s PaperPort to EMC’s Documentum. OCR itself can mean various things. Wikipedia offers this definition: "… the mechanical or electronic translation of images of handwritten, typewritten or printed text (usually captured by a scanner) into machine-editable text (2008)." While many estimate the accuracy levels for OCR engines can reach 98 or 99 percent, it has been my experience this is very difficult to achieve in most commercially-available software suites for the small-to-medium businesses (SMBs). Many variables can affect the accuracy levels of output, ranging from document condition to readability.
Share
Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Electronic Records Management (ERM) | Enterprise 2.0 | Enterprise Content Management (ECM)
The following intelligent information management benchmarking statistics are drawn from AIIM's own independent research:
Share
Enterprise Content Management (ECM)
Too often, an ECM delivery organization is driven to focus on ECM application features and delivery dates. This imbalanced behavior results from the all-powerful project schedule, senior management edicts, and business community pressures. To keep a balance of tactical and strategic objectives, common-sense operating management principles tuned for ECM shared service organizations should be part of a manager’s monthly accomplishments list.
Share
Enterprise Content Management (ECM)
In a recent study conducted by AIIM, the participants were asked, “Which 3 of these typical problems have affected your organization’s document or records management implementation?“ The top response was "Underestimated process and organizational issues" (40+%). This indicates that these users did not follow a process-centric approach to understand how end-users utilized the documents in the process. The following is an eight-step methodology to minimize this problem.
Share
Electronic Records Management (ERM)
The findings from our latest research on Electronic Records Management (ERM) show that in most organizations, electronic records are still taken less seriously than paper records. Responsibility for applying good records management practice to electronic records would seem to reside in the IT department rather than in the records department, and even where good policies exist, they are often not monitored or enforced. Having said that, an encouraging number of organizations are homogenizing their electronic and physical policies and practices, and many are moving to an all-electronic model, linking their repositories together to improve the legal discovery process and enhance operational efficiency.
Share
