The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Business Process Management (BPM) | Logistics
Business disruption – driven by massive changes in technology and information management – is sweeping through every industry – even transportation and logistics.
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Collaboration | Enterprise Content Management (ECM)
Slack has entered the market as a business app to reduce emails and formal meetings. Slack is now known to have 5 million daily active users, and the count of paid Slack accounts has now reached 1.5 million. With more than 60,000 teams existing on Slack it has become a significant player. How is it that Slack -- a communications app – is giving more established enterprise content management companies a run for their money? And yet, there is hardly any conversation about Slack in the ECM community. Why is that?
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Two big bangs in the information management industry thrilled in Orlando at last month’s AIIM Conference: Gartner’s recent bombshell announcing the “death” of ECM and the announcement of its successor "Content Services." John Mancini’s mic drop reveals that AIIM believes the landscape has expanded beyond “ECM” – to “Intelligent Information Management.”
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Content analytics provides the “last mile” of insight, ultimately required for automating business processes and creating customer-centered journeys that go beyond conventional encounters.
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Business Process Management (BPM) | Low-code Development Platform
Consider these three data points from AIIM’s Process Improvement and Automation - A Look at BPM. 55% of organizations say BPM is “significant” (38%) or “imperative” (17%) for their business. 33% say they plan to replace their current BPM solution. 35% say it is the line-of-business manager who now evaluates BPM solutions. This data points to a curious dichotomy among BPM end users. On the one hand, users see BPM as critical; on the other, there is a fair of dissatisfaction with existing solutions. My experience has been that if you say the words “Business Process Management,” or even worse, mention the acronym “BPM,” many business executives with long memories will often run for the hills, chased by ghosts of past costly, complex, over-budget and late process management projects.
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Content Services | Enterprise Content Management (ECM) | Intelligent Information Management (IIM)
2016 was certainly a year of radical change. At the macro-political level, we witnessed the “ouster of the incumbents” with first the Brexit vote in June and then the U.S. Presidential election in November. In the sports arena, the insurgents triumphed, and two teams with a collective 176 years of frustrated championship expectations battled for the World Series. PokemonGo swept the world and led to a host of injuries when enthusiastic participants careened into each other and into stationary objects whilst staring at their screens. Alexa Echo Dots began appearing on every imaginable surface, listening ...listening... listening. And perhaps because of the need to be silent in the face of all of this listening, silent Mannequin Challenges became all the rage.
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