The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Artificial Intelligence (AI) | Capture and Imaging | Compliance | Intelligent Document Processing | Intelligent Information Management (IIM)
Something interesting showed up in our recent 2025 AIIM Industry Watch report, and I can't stop wondering about it. When we looked at how practitioners view information management's future importance, we found a notable shift. In 2024, 72% of respondents believed IM would become more important in the next 12 months. In 2025, that number dropped to 48%. At first glance, that might look like a warning sign. I don't think it is.
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Artificial Intelligence (AI) | Intelligent Document Processing | Intelligent Information Management (IIM)
Earlier this week, I had the privilege of closing out the AI+IM Regional Exchange in Johannesburg, South Africa on February 3, 2026. Hosted by AIIM Training Partner COR Concepts and sponsored by Metrofile, this one-day intensive brought together 50+ practitioners to tackle the real challenges of AI data readiness, intelligent document processing, and information management strategy. Here are some of my key takeaways.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Artificial Intelligence (AI) | Information Governance | Intelligent Information Management (IIM)
Throughout my career in information governance, information management, and data governance, I've contributed to the development of industry frameworks and bodies of knowledge. These structured approaches help organizations navigate complex challenges and reduce risk. As AI reshapes our information landscape, it's worth examining how our existing frameworks should evolve.
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Artificial Intelligence (AI) | Intelligent Information Management (IIM) | Privacy
Organizations today face a critical balancing act: leveraging the transformative power of AI while protecting individual privacy and maintaining regulatory compliance. This challenge touches the heart of information governance, and therefore, requires thoughtful consideration.
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Artificial Intelligence (AI) | Data Management | Information Governance | Intelligent Information Management (IIM)
One of the most common questions I ask clients about their AI implementations is: How clean does your dirty data need to be to actually invest in AI? This question strikes at the heart of a critical consideration for any AI project.
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Artificial Intelligence (AI) | Change Management | Information Governance | Intelligent Information Management (IIM)
On December 10, 2025, I had the privilege of moderating an opening keynote panel, 'AI and Information Management in the Capital: Framing Today's Challenge Landscape,' at AIIM's AI+IM Regional Forum in Washington, DC. Joining me were four distinguished information leaders who brought perspectives from government, nonprofit, and legal sectors: Thad Lurie from American Geophysical Union, Mark Patrick from the US Department of Defense, Melvin Baskin from ICG Consultants & Advisors, and Leigh Zidwick from DLA Piper LLP.
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