Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Artificial Intelligence (AI)  |  Automation  |  Email Management

Revolutionizing Email Management: The Power of Automation and AI

The Challenge: Outdated Email Management Practices In the world of information management, we're seeing some wild transformations, especially when it comes to email management. I want to share a recent experience that really highlights how automation and AI are changing the game.

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Blog Feature

Artificial Intelligence (AI)

The Great Data Awakening: Why Unstructured Data is Your Company's Hidden Goldmine

The rise of sophisticated AI, particularly machine learning and natural language processing, has dramatically increased the valuation of all data—especially unstructured data.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Artificial Intelligence (AI)  |  Document Management

The Seven Patterns for Scalable GenAI in Document-Centric Processes

Enterprises are adopting GenAI, but most deployments remain disconnected and brittle. Teams build document summarizers, contract analyzers, or chat interfaces as isolated experiments. These efforts don’t scale. They don’t integrate. They can’t be governed. The solution isn’t a better model. It’s a better system structure. This article introduces seven architectural patterns that define how GenAI should operate inside business processes—especially those built around documents, forms, and structured decisions. These patterns are modular, repeatable, and designed for scale.

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Blog Feature

Artificial Intelligence (AI)  |  Electronic Records Management (ERM)  |  Machine Learning

Why We Can’t Use Machine Learning to Automatically Classify All Records

It sometimes feels like the battle for control of unstructured data is being won by the forces of employee document hoarding and data over-retention. The unchecked growth of files, emails, and other content drives up online storage costs, undermines privacy-driven data minimization efforts, increases eDiscovery risks and expenses and, perhaps most importantly, chokes employee productivity and collaboration.

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Blog Feature

Artificial Intelligence (AI)  |  Sharepoint and Office 365

AI and Machine Learning: Transforming the M365 Ecosystem

When we talk about AI transforming the Microsoft 365 ecosystem, it's crucial to set the boundaries of what we mean. AI isn't new - your Netflix recommendation engine has been using AI for a decade, and Tesla's autopilot for about five years. What we're really focusing on today is how large language models (LLMs) can benefit enterprises.

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Blog Feature

Artificial Intelligence (AI)  |  Certified Information Professional (CIP)  |  Intelligent Information Management (IIM)

Why Every AI Implementation Team Needs a Certified Information Professional

There is no such thing as an AI initiative or project that doesn't involve data. AI systems depend on structured, semi-structured and unstructured data for development, tasks, and training models. For projects to be successful, you need professionals who understand how to manage and leverage data and have the proven ability to do so.

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