The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

Blog Feature

Artificial Intelligence (AI)  |  Big Data  |  Content Services

The Artificial Intelligence Yin Needs a Business Yang

Seven (yes, seven!) years ago, AIIM published “The Big Data Balancing Act - Too much yin and not enough yang?”  The author of the report was none other than Nuxeo’s David Jones, who worked as a business analyst for AIIM at the time.

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Blog Feature

Content Services

How the Move to Content Services Makes CX More Challenging

Ultimately, transforming customer experiences is more than conventional change. It is about doing things differently – and doing different things as well.  And different not just for the sake of being different, but in support of the key strategic objectives facing every organization in the age of digital disruption.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

Blog Feature

Content Services  |  Enterprise Content Management (ECM)

Content Management – a Quest for New Ground

I'm working on finalizing some Q2 speaking gigs around some high-level themes summarized in this table:

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Blog Feature

Content Services  |  Enterprise Content Management (ECM)  |  Information Governance

6 Personal Observations about “ECM” and “Content Services”

Last week, we did a webinar on Next Gen Information Management – Succeeding in a New Era. The focus was our new white paper designed to start a conversation about the content management space -- Revolution or Evolution? 10 Strategies to Navigate the Shift from ECM to Content Services.

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Blog Feature

Content Services  |  Enterprise Content Management (ECM)

Next Gen Information Management – How to Succeed in the Era of Content Services

On February 2, we conducted an AIIM Community Roundtable to explore the implications of the Documentum acquisition by OpenText. A full recording of the webinar is available HERE. We’ll be continuing our discussion on February 14 with the release of a new AIIM white paper, Revolution or Evolution? 10 Strategies to Navigate the Shift from ECM to Content Services. Some of the themes in the white paper will be discussed in a webinar on February 14 at 2 p.m. ET on Next Gen Information Management – Succeeding in a New Era. Registration information is HERE.

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Blog Feature

Content Services  |  Enterprise Content Management (ECM)

Content Services – Your 2017 Survival Guide

In a year people have nominated as the “worst year ever”—2016’s nonstop change and upheavals are finally behind us. Has this really been the worst year in history? That I’ll leave for the comments to decide, but I do want to bring attention to one 2016 trauma that proves even us—information professionals—cannot escape 2016 unscathed.

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