The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

John Mancini

John Mancini is the President of Content Results, LLC and the Past President of AIIM. He is a well-known author, speaker, and advisor on information management, digital transformation and intelligent automation. John is a frequent keynote speaker and author of more than 30 eBooks on a variety of topics. He can be found on Twitter, LinkedIn and Facebook as jmancini77. Recent keynote topics include: The Stairway to Digital Transformation Navigating Disruptive Waters — 4 Things You Need to Know to Build Your Digital Transformation Strategy Getting Ahead of the Digital Transformation Curve Viewing Information Management Through a New Lens Digital Disruption: 6 Strategies to Avoid Being “Blockbustered” Specialties: Keynote speaker and writer on AI, RPA, intelligent Information Management, Intelligent Automation and Digital Transformation. Consensus-building with Boards to create strategic focus, action, and accountability. Extensive public speaking and public relations work Conversant and experienced in major technology issues and trends. Expert on inbound and content marketing, particularly in an association environment and on the Hubspot platform. John is a Phi Beta Kappa graduate of the College of William and Mary, and holds an M.A. in Public Policy from the Woodrow Wilson School at Princeton University.

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Intelligent Information Management (IIM)

The Six Imperatives Facing Information Professionals

1. Make Everything Mobile Redefine content delivery and process automation to take advantage of mobile devices and mobile workforces. Ubiquitous mobile computing is one of the underlying core drivers for Systems of Engagement and continues to shape the future of these systems.

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Enterprise Content Management (ECM)

Do You Understand the Lifecycle of Your Content?

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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Business Process Management (BPM)  |  Paperless Office

Eliminating Paper from Processes Improves Customer Response Times by 300%

Today we released a new industry watch research paper, titled “The Paper Free Office - Dream or Reality.” The research finds that removing paper from business continues to be challenging, despite data that shows significant responsiveness and productivity gains in customer service when paper-based bottlenecks are eliminated from business processes.

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Certified Information Professional (CIP)

76 Percent of Business Executives Would Pay a Salary Premium for Certified Information Professionals

We just released the results of an independent market survey of more than 200 business executives, attesting to the value of certification for information professionals.

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Archiving  |  Email Management

Email Management: A Guide to Architecture, Backups, and Archiving

It's not that long ago that emails were simply out there. Not much, if any, thought was given to email as something that needed to be managed in the same way as other information resources. The common assumption about email was: Storage is cheap, so we can just keep everything. And if we need to find it, well, Outlook and Exchange have search functions! But, the way email messages are stored, backups are made, and archives are kept are important because they all have an impact on how findable and shareable the information they contain ends up being. Ultimately, content and information that you're unable to find is worthless. And the challenges with unmanaged email don't stop there. What about emails that have been archived elsewhere, or simply saved to someone's desktop? And what about the people searching from within other applications? And what of the attachments? In this video session, we'll explore the basics of email management with a look at: Basic Architecture Storage and Backup Archiving

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Email Management

A Beginner's Guide to Email Management

Email is the de facto standard for business communication across organizations at this time. Just as any other type of business information and record, email must be included as part of, and adhered to, the organizational standards addressing information and records. In this post, we’ll explore the art and discipline of email management with a two-part video series. What Are the Key Concepts of Email Management? In Part 1, we cover the important concepts of email management, including: Policy Management Acceptable Use

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