The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Change Management | Enterprise Content Management (ECM)
A consistent topic in ECM circles is low user adoption. We think of Enterprise Content Management (ECM) as “mature” technology; however, most companies still struggle with broad user adoption. In implementing ECM technology, we fundamentally change the way an individual or group does their job. Consequently, the business process and culture change associated with the technology is much more significant than the implementation of the technology itself.
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Enterprise Content Management (ECM)
Classification is key to realizing value from your content. Why is classification important? Anytime you want to do something more than blindly storing your unstructured content, you need to classify and organize it to help those tasks along. Better organized, classified information can be searched more effectively, archived, managed as records, or incorporated into business processes. There's a reason libraries classify and organize all those books.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Intelligent Information Management (IIM)
The explosion of information is making way for a new strategy to align business policies with people and technology. The following steps are my take on ways in which organizations can be successful in creating and implementing intelligent information management practices in this challenging environment.
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You are not too small for Document Management. Size doesn’t matter; the junk drawer in your kitchen is just as big a headache as the pile of boxes in your garage. Not addressing document management means you are likely to fail at some point to find the right information for the job. It also means you might be paying to keep information you no longer need. If you’re big enough to get sued, you’re big enough to be forced into e-discovery. If you plan to stay in business, you are going to have new employees at some point. Document Management addresses all these issues.
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Compliance | Enterprise Content Management (ECM)
Regulations are complex and can’t be ignored. One of the challenges of being regulated is understanding exactly which regulations apply to your business. You may face “horizontal” reporting regulations, such as those contained in Sarbanes-Oxley that apply to all publicly-held companies. Or, you may be subject to vertical market-specific regulations such as HIPAA in health care or the FDA’s 21 CFR 11 rules. Or, you may face a raft of regulations from different governments and agencies. One thing is for sure; you can’t pretend these regulations don’t exist or hope they go away. Non-compliance may present a very real legal and financial risk to your organization.
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Information Governance | Sharepoint and Office 365
It shouldn’t be a big surprise that Microsoft Office SharePoint Server 2007 (MOSS) is incredibly popular and powerful as a basic content repository. Microsoft claimed $1 billion in revenue from sales of the software in 2007. A recent survey by AIIM indicates that SharePoint is rapidly becoming pervasive within the enterprise. Of those responding to the survey, 83% said they either currently use or likely will be using Microsoft SharePoint. There are also many reports of SharePoint deployment projects being derailed or having less than desired results. Some of these are related to a lack of features necessary for an organization, such as more robust records management or a more controlled repository, but many are because of the lack of SharePoint governance.
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