The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Artificial Intelligence (AI) | Intelligent Information Management (IIM)
People ask me what keeps me excited about information management. It's a fair question—on the surface, organizing records and managing data systems doesn't exactly scream "thrilling career." But here's what they're missing: we're right in the middle of one of the most transformative periods in the history of information work. And information professionals? We're positioned to be the heroes of this story.
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Artificial Intelligence (AI) | Information Governance | Intelligent Information Management (IIM)
I have been reflecting on the evolving role of Information Management (IM) in modern organizations, also reflecting on the company I currently work for as IT Manager Enterprise IM, and one idea keeps coming back to me:
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Artificial Intelligence (AI) | Capture and Imaging | Compliance | Intelligent Document Processing | Intelligent Information Management (IIM)
Something interesting showed up in our recent 2025 AIIM Industry Watch report, and I can't stop wondering about it. When we looked at how practitioners view information management's future importance, we found a notable shift. In 2024, 72% of respondents believed IM would become more important in the next 12 months. In 2025, that number dropped to 48%. At first glance, that might look like a warning sign. I don't think it is.
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Artificial Intelligence (AI) | Intelligent Document Processing | Intelligent Information Management (IIM)
Earlier this week, I had the privilege of closing out the AI+IM Regional Exchange in Johannesburg, South Africa on February 3, 2026. Hosted by AIIM Training Partner COR Concepts and sponsored by Metrofile, this one-day intensive brought together 50+ practitioners to tackle the real challenges of AI data readiness, intelligent document processing, and information management strategy. Here are some of my key takeaways.
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Artificial Intelligence (AI) | Information Governance | Intelligent Information Management (IIM)
Throughout my career in information governance, information management, and data governance, I've contributed to the development of industry frameworks and bodies of knowledge. These structured approaches help organizations navigate complex challenges and reduce risk. As AI reshapes our information landscape, it's worth examining how our existing frameworks should evolve.
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Artificial Intelligence (AI) | Intelligent Information Management (IIM) | Privacy
Organizations today face a critical balancing act: leveraging the transformative power of AI while protecting individual privacy and maintaining regulatory compliance. This challenge touches the heart of information governance, and therefore, requires thoughtful consideration.
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