Information Management Blog

The AIIM Blog

Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.

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Artificial Intelligence (AI)  |  Information Governance  |  Intelligent Information Management (IIM)

Opinion: Why Information Management Must Evolve From License to Operate to License to Innovate

I have been reflecting on the evolving role of Information Management (IM) in modern organizations, also reflecting on the company I currently work for as IT Manager Enterprise IM, and one idea keeps coming back to me:

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Artificial Intelligence (AI)  |  Capture and Imaging  |  Compliance  |  Intelligent Document Processing  |  Intelligent Information Management (IIM)

The Reason We Invest in Information Management Is Changing

Something interesting showed up in our recent 2025 AIIM Industry Watch report, and I can't stop wondering about it. When we looked at how practitioners view information management's future importance, we found a notable shift. In 2024, 72% of respondents believed IM would become more important in the next 12 months. In 2025, that number dropped to 48%. At first glance, that might look like a warning sign. I don't think it is.

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14 Steps to a Successful ECM Implementation

Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.

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Artificial Intelligence (AI)  |  Intelligent Document Processing  |  Intelligent Information Management (IIM)

Takeaways from South Africa: IM Capabilities Are Foundation for AI Success

Earlier this week, I had the privilege of closing out the AI+IM Regional Exchange in Johannesburg, South Africa on February 3, 2026. Hosted by AIIM Training Partner COR Concepts and sponsored by Metrofile, this one-day intensive brought together 50+ practitioners to tackle the real challenges of AI data readiness, intelligent document processing, and information management strategy. Here are some of my key takeaways.

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Artificial Intelligence (AI)  |  Information Governance  |  Intelligent Information Management (IIM)

The Value of Frameworks in the AI Era: Adapting Models for New Challenges

Throughout my career in information governance, information management, and data governance, I've contributed to the development of industry frameworks and bodies of knowledge. These structured approaches help organizations navigate complex challenges and reduce risk. As AI reshapes our information landscape, it's worth examining how our existing frameworks should evolve.

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Artificial Intelligence (AI)  |  Intelligent Information Management (IIM)  |  Privacy

Balancing AI Innovation with Data Privacy: A Strategic Approach

Organizations today face a critical balancing act: leveraging the transformative power of AI while protecting individual privacy and maintaining regulatory compliance. This challenge touches the heart of information governance, and therefore, requires thoughtful consideration.

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Artificial Intelligence (AI)  |  Data Management  |  Information Governance  |  Intelligent Information Management (IIM)

Data Quality in the Age of AI: Addressing the Challenge of "Dirty Data"

One of the most common questions I ask clients about their AI implementations is: How clean does your dirty data need to be to actually invest in AI? This question strikes at the heart of a critical consideration for any AI project.

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