The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Information Governance | Intelligent Information Management (IIM)
Has Information Management improved over the last 40 years? Are the various decision makers in organisations making better decisions based on complete record sets in 2025 compared to 1985? These are the questions we've pondered over as a profession with traditional Information Management (IM) thinking and disciplines being diluted through deprofessionalisation of the industry, reduction in further educational qualifications and theoretical knowledge.
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What do Shell, Equinor, Chevron, ExxonMobil, and PETRONAS have in common? They all navigate petabytes of unstructured data, actively developing strategies to drive value from information while ensuring compliance. I had the privilege of hosting and moderating the ISG Information Management Roundtable – Energy Sector, a unique collaborative initiative that brought together leading energy companies to collectively advance Information Management (IM) maturity.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Artificial Intelligence (AI) | Document Management | Intelligent Document Processing | Intelligent Information Management (IIM)
I'm excited to share highlights from our first AIIM Trade Member Think Tank session, held on July 24, 2025. We launched this program to create a dedicated space for our vendor community to discuss market trends, share insights, and collaborate on advancing the information management industry.
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Recently, I was in a meeting with stakeholders at a corporation exploring a new information governance program. Midway through the discussion, an IT vice president commented that the effort seemed duplicative of the company’s existing data governance initiative. It was a fair question—but also a revealing one. While the organization’s information governance capabilities were still maturing and clearly in need of strengthening, the proposed activities were entirely distinct from those handled by the data governance team.
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Information Architecture | Intelligent Information Management (IIM)
In large enterprises, the challenge isn’t just storing information - it’s making it findable, usable, and governed. As IM professionals, we sit at the intersection of compliance, collaboration, and digital transformation. Microsoft 365 (M365), particularly SharePoint, offers a robust platform - but without a well-structured information architecture (IA), it can quickly become a digital sprawl. This guide outlines how to design and implement scalable M365 IA and how it directly enhances productivity for SharePoint users.
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Artificial Intelligence (AI) | Intelligent Document Processing
Enterprise content management has evolved but complexity has accelerated even faster.
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