The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Gartner defines information governance as: "the specification of decision rights and an accountability framework to ensure appropriate behavior in the valuation, creation, storage, use, archiving and deletion of information. It includes the processes, roles and policies, standards and metrics that ensure the effective and efficient use of information in enabling an organization to achieve its goals." In a nutshell, information can be one of our greatest assets - the fuel that drives our business and its processes. But, it can also be a liability. Information Governance takes into account that in today’s business environment, mere management is not enough. Regulatory compliance and legal requirements – combined with the enormous growth of information has created the need to go beyond management and implement information governance. There are a host of governance categories that need to be addressed as you build your information management strategy. Below, we'll cover the key considerations for some of the top areas in need of governance: Content Governance Classification Governance Functional Governance Security Governance Retention Governance
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Information Governance | Intelligent Information Management (IIM)
Those of you who have been following this blog for some time know of my tendency to "find" information management "lessons" in everyday experiences (witness, for example, my post on Walgreens as a Process Revolutionary). Well, I've got to tell you, the past few days have been loaded with lessons on the challenges we face in the Era of Extreme Information.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Electronic Records Management (ERM) | Information Governance | Social Media
Now in the spirit of true confession, let me admit that I am a social media zealot. I was an early member of Facebook (according to my daughter, perilously close to the creepy edge before it was mainstream). I've been blogging for years on the AIIM Blog. Ditto Twitter, pretty early on. Together with Atle Skjekkeland, I launched an early content management social network (InformationZen) on a Ning platform over a weekend after our IT people told us it would be at least six months before they could get to it. Inside of AIIM, we were playing around with Yammer before IT even knew what was going on. My list of sins in the name of small business expediency is not insignificant.
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1. Knowing Why You Need It. Before going about any initiative or technology implementation, it’s essential to know why you’re doing it. What are the business goals? Who should be the stakeholders involved? Information Governance ultimately means being able to transform unmanaged information into valuable business assets. And it provides enterprise readiness. Readiness means proactively servicing the legal and compliance policies in today’s business, and it requires continuous visibility, trust, and control across all of your digital information. With the combination of new government mandates, increased corporate accountability, and the digital information explosion, it is a necessity to have a holistic view of all information. With the right governance strategy, the business will have insight into unstructured content while complementing existing investments in content management, email, archiving, and storage management.
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Compliance | Information Governance | Information Security
Get your (information) house in order. It's no secret that companies of all sizes in all industries are creating and storing more documents, in more formats than ever before, driven partly by regulatory and compliance pressures. Gaining control of your information is sound business practice. And knowing what you have (physical and digital) and where is it can be found is critical when litigation occurs.
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Information Governance | Intelligent Information Management (IIM)
1. "IT doesn't matter." When Nicholas Carr published this statement in the Harvard Business Review in 2002, there was an outcry from the IT pundits. Obviously, the fear of becoming irrelevant seemed exaggerated. Today we know Carr was right. He realized that we should talk about services and information, delivered based on our requirements fitting the needs of the business and other stakeholders such as employees and clients, instead of concentrating our energy on running bulky machines heating up the environment and driving up the electricity bill. So the T in IT is becoming less important. Typical IT Governance initiatives are still focused on in-house IT installations and software development; this will have to change. IM can support this.
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