The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Enterprise Content Management (ECM) | Intelligent Information Management (IIM)
For many years, I’ve watched people in organizations that I KNOW could benefit from content technologies politely listen to sales presentations, nod their heads, and then back away from a decision. I find this “reluctance to commit” mysterious because most of the people that I’ve spoken with who have automated a previously paper-driven process swear by the results and wouldn’t return to life pre-content management for anything.
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Many organizations continue to find themselves in a state of struggle when implementing SharePoint. However, all indications suggest that initially, it is not the fault of the technology, but the failure of the organization to properly address information governance prior to implementing the technology. SharePoint will not automatically organize information in ways that meet compliance requirements, as it is not and cannot be aware of the requirements. It is the human element of a SharePoint environment that must know and understand the rules, set up the framework for the organization, and then align SharePoint to support those requirements and policies.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Analytics | Big Data | Capture and Imaging
Last year, Gartner created quite a stir by retiring the “Big Data” Hype Cycle from its popular “Hype” curve series. According to Betsy Burton at Gartner, “We’ve retired the big data hype cycle. I know some clients may be really surprised by that because the big data hype cycle was a really important one for many years. But what’s happening is that big data has quickly moved over the Peak of Inflated Expectations and has become prevalent in our lives across many hype cycles. So big data has become a part of many hype cycles.”
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In A Tale of Two Cities, Charles Dickens famously wrote, “It was the best of times, it was the worst of times…it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair.” As I read through the results of our latest SharePoint research, a kind of Dickensian déjà vu washes over me relative to surveys of past years.
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As many of you know, I’ve been spending time thinking about the evolution of the “content” space, and its roots in the intersection of the triad of people, processes, and technology. I’m starting to think that there maybe is a 4th player in this intersection – Machines – but I’m getting a bit ahead of myself. More about that later.
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Business Process Management (BPM) | Capture and Imaging | Digital Transformation
Digital Disruption. Digital Experiences. They are on the wish list for just about every C-level executive. But where do you start? How do you move from the hype to value? A good place to start is by leveraging the capabilities you likely already have – scanning, capture, and the digital mailroom – and extending them into the core processes that you use to run your business.
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