The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
Content Services | Enterprise Content Management (ECM) | Information Governance
AIIM Research shows the number of content systems in organizations is on the rise Organizations everywhere face the challenge of managing an ever-increasing volume of content. From documents and files to multimedia assets and web content, CRMs and ERPs, the pressing need for more broadly encompassing information management has become paramount. According to the AIIM 2023 State of the IIM Industry Report, it is evident that organizations are adopting an increasing number of content systems to handle their diverse content needs.
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Collaboration | Document Management | File Shares
As organizations have settled into the business of the business, one thing seems clear: the new workplace is much different than the one we were used to. Remote work and virtual teams are now a prevalent way of working, with on-site employees often the exception rather than the rule. Now that work-from-home has proven to be a viable alternative, C-Suite executives and business owners are less likely to invest in the resources, infrastructure, and space needed for all of their workers to return to business as usual.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Certified Information Professional (CIP)
AIIM debuted a new version of the Certified Information Professional (CIP) credential. As of November 27, 2023, AIIM is offering a new version of the exam, which reflects the skills needed for today’s information professionals.
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AIIM Community | Certified Information Professional (CIP)
I am brimming with pride right now. On November 27, 2023, the Association for Intelligent Information Management (AIIM) debuted a new version of the Certified Information Professional (CIP) credential. On November 27, I also found out that I had earned my CIP!
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I was inspired to write this post after listening to an episode of “This Week in Windows” on Leo Laporte’s TWIT.TV podcast network. Leo and one of his co-hosts got into an interesting discussion on the use of Generative AI like ChatGTP with respect to search on the internet. Leo seemed to be making the same mistake many do, and confusing the concepts of using a search engine to answer a query by finding sources of information, and asking a Generative AI system based on a Large Language Model (LLM) to answer a question. The two things are similar but not the same, and what was being discussed was actually adding ChatGTP to Bing, bringing two technologies together to search for information.
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Recently, I was lucky enough to be part of a networking group that got to see a real world demo of Chat GPT in a highly practical use case. The use case was focused on internal search within an organization and utilized the strengths of Chat GPT as a Large Language Model (LLM). The organization demonstrating the use case explained they used a conversational use interface (UI) that focused on user experience and making it easier for the user to find the information they were looking for without having specific domain knowledge or expertise in "prompt engineering." The demo sparked great conversations about what various organizations are doing with pre-trained Large Language Model tools like those provided by Open AI and Microsoft.
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