The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
I grew up in the Catholic school system. As a young kid, I geeked out over the list of school supplies needed to start a new school year. I thrived on organization—and took pride in setting up a new file structure in my trapper keeper for my upcoming classes. And when Sr. Bertha or Sr. Edwardine asked to see my notebook and folders, I delighted in sharing with them my well-kept trapper keeper—work in progress, completed, and notes per subject area. Basically, I was a nerd.
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Information Security | Sharepoint and Office 365
For the past many years, I’ve been focused on creating better, easier, and more reliable ways of gathering information. I learned early on that we had to give some incentives to people if we wanted them to cooperate without information gathering efforts. If we could improve a process that was still somewhat manual, for example, we could encourage people to put stuff in SharePoint. If we could move some of that content to SharePoint Online, making access easier and more dependable, we might further encourage people to use the platform. Still, the bulk of our energy was being spent on collecting, identifying, and processing the information on its way into permanent storage.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
Smartphones are now everywhere. It is estimated that 4.2 Billion people have a toothbrush, but 5.1 Billion people have a mobile phone subscription. They are always on, always improving, and always connected to the internet and to the cloud (unless you are an AT&T customer…)
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Business Process Outsourcing (BPO)
A recent benchmarking survey of BPOs, service companies, and RCM providers revealed a number of important insights that help illustrate the state of the industry and how BPOs are coping with rapidly changing market dynamics. Among the most important insights are:
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Capture and Imaging | Information Security
Organizations are receiving more information than ever from more sources than ever, and they're being asked to push that information faster than ever to more corners of the organization than ever. It's no surprise that crooks and fraudsters, whether they're inside your organization or outside their organization, are looking for ways to get at that information for nefarious purposes.
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Electronic Records Management (ERM) | Project Planning and Management
In my current role as Manager of Records Services at the Atlanta Housing Authority (AHA), I am responsible for overseeing the day-to-day operations of the records management and archives section of the agency. In addition, I serve as the Product Owner for our Document Management Automation Squared (DMA2) project. Our DMA2 project encompasses many aspects of electronic records management, including: providing new SharePoint sites, selected migration of records from old SharePoint sites and shared drives, classification, and disposition of electronic records in these repositories, deduplication of records, and training and outreach.
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