The AIIM Blog
Keep your finger on the pulse of Intelligent Information Management with industry news, trends, and best practices.
It’s easy to overlook email as ‘old school,’ but the fact is that we still use email extensively, especially in business. Radicati released updated figures early in 2019 that shows the total number of active email users has jumped to 3.9 billion. More than that, American workers will receive an average of 126 emails a day. And while most folks think of email mostly as transactional messaging, the marketing power of email is still going strong. A study by The Manifest found that 43% of businesses are expected to spend more money on email marketing in 2019. So for those of us in the information management business, the question becomes: how do you overcome the challenge of capturing, archiving, managing and making the most of our old friend email. Here is some advice and best practices from our CIP study guide that can make a difference.
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Document Management | Enterprise Content Management (ECM)
In this digital era, organizations are looking for ways to streamline their business processes. Companies are adopting different management solutions driven by AI-based software or apps to automate it. There are so many solutions to choose from, but the process gets quite tricky when the boundaries between the solutions are not defined properly.
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Making an ECM implementation successful requires planning and attention to detail. The best way to create the right solution is to identify organizational goals and priorities. Learn how to manage a successful implementation in our free guide.
AIIM Community | AIIM on Air | Intelligent Information Management (IIM)
On this episode of the AIIM on Air Podcast, your host Kevin Craine dives into the world of Intelligent Information Management in the Utilities Industry continuing the series of “I Am AIIM” member interviews. Kevin chats with two AIIM members from the Utilities Industry – Joanna Hammerschmidt, an Information Management Coordinator at a public water utility in Kansas City and John Daly, an Information Governance Manager for the Metropolitan St Louis Sewer District.
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Electronic Records Management (ERM)
It's become trite to note the speed at which technology changes, and that the speed of those changes continues to increase. But just because it's trite doesn't mean it's not true. This means that, for records managers to continue to remain relevant, we need to ensure that we are on top of new developments in records and information management that will significantly impact our organizations. I wrote about individual professional development plans in another post. In that post I make the case that information professionals need to develop and maintain knowledge and skills in three areas: information management foundations, their industry domain, and professional or “soft” skills. I should probably add a fourth – information management technology and how it applies to a particular role or function. For the remainder of this post, I’m going to identify what I believe to be the most important skills records managers need to have in that domain, and then some brief additional suggestions.
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There is a lot of interest and discussion about the cloud these days— and for good reason. As business leaders and department heads identify impediments to their teams’ effectiveness, they are beginning to recognize that the cloud is not just about storage; it’s about flexibility, process improvement, and savings. But it will take a balanced perspective to cash in. As with any important business decision, a crucial step is to weigh the pros and cons to determine its suitability for your unique use case. Here is a list to get you started:
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AIIM on Air | Change Management
Over the course of several years, Kevin Craine has interviewed hundreds of folks in Information Management for the AIIM on Air podcast. There are a few questions Kevin loves to ask his guests: What’s your biggest challenge right now? What’s the one thing keeping you from truly innovating at your job? What is the single most significant barrier to digital transformation at your company?
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